All Kauai customers that have purchased their reusable Kauai Kup and/or Kauai Coffee Cup through the Kauai app, qualify for the reward of 3 x FREE small Smoothies Or 3 x FREE small Hot Drinks. Limited exclusive promotion with the Kauai app.
1.) Purchase the reusable Kauai Kup (For Smoothies) using the Kauai app for R119 and receive 3 x FREE small Smoothie Vouchers.
2.) Purchase the reusable Kauai Coffee Cup (for Hot Drinks) using the Kauai app for R99 and receive 3 x FREE small Hot Drink Vouchers.
- Promotion dates 4 March – 1 April 2020
- Please note that this is a limited offer and will only be available while stocks last.
- Once the total quantity of reusable cups has been sold, the promotion will be terminated.
- The qualifier for the promotion is that the customer has to purchase their reusable Kauai Kup for /Kauai Coffee Cup with the Kauai App in order to qualify for 3 FREE product vouchers.
- The Kauai Kup/Kauai Coffee Cup can only be purchased inside a Kauai store (Retail & Virgin Active stores). This promotion does not extend to School stores
The FREE product (3 x small Smoothies or 3 x small Hot Drinks) vouchers will be sent to a customer’s Kauai App and will be visible under the ‘’Kauai Vouchers’’ section.
- The ‘’Kauai Vouchers’’ section can be accessed on the Kauai App Home screen or it can be accessed by clicking on the drop-down menu (located at the top left corner in the Kauai App).
- All active FREE product vouchers will be located under the ‘’Kauai Vouchers’’ section.
- A customer can purchase more than one Kauai Kup (Smoothie) with the Kauai App to receive more than three FREE small Smoothie vouchers.
- A customer can purchase more than one Kauai Coffee Cup with the Kauai App to receive more than three FREE small Hot Drink vouchers.
- A customer can purchase a Kauai Kup (Smoothie) and a Kauai Coffee Cup at the same time and will receive both sets of FREE product vouchers in their Kauai App. A customer would be able to redeem both FREE product vouchers at the same time, on the same day.
- The expiry date of each FREE product voucher is valid for 60 days from date of purchase. Should a voucher not be used within 60 days, it will expire and the voucher will be lost.
- The expiry date of each FREE product voucher is located on the FREE product voucher and is visible once selected in the Kauai App.
- To redeem a FREE product (1 x small Smoothie/1 x small Hot Drink) voucher, a customer should have 1 x small Smoothie and/or 1 x small Hot Drink included as part of their final basket.
The FREE product vouchers will automatically deduct when a customer selects the following options in the Kauai app:
- Order Ahead (on the basis that a customer has a 1 x small Smoothie and/or 1 x small Hot Drink as part of their final basket size)
- Pay with Saved Card (preloaded customer card details)
- Pay with Wallet Balance (should a customer have enough wallet balance)
- Just earn loyalty and pay over the counter with Cash or Credit/Debit Card
The FREE product voucher can be redeemed at any Kauai store in South Africa, except Kauai in Schools, the Kauai Fresh Truck and KAUAI Discovery
The FREE product voucher cannot be redeemed at a Kauai store in Namibia or Botswana, should a customer be travelling over the South African border.
The FREE small Smoothie/ FREE small Hot Drink vouchers cannot be redeemed or exchanged for cash or any other menu item.
All extras and/or substitutions will be charged for as per normal menu prices.
The FREE small Smoothie/small Hot Drink voucher cannot be redeemed with delivery services like Uber Eats and Mr D Food.
A FREE product voucher cannot be reversed or cancelled once the order has been placed and redeemed.
THE FOLLOWING ITEMS QUALIFY FOR THE 1 X FREE SMALL SMOOTHIE VOUCHER:
- Strawberry Stinger
- Peanut Butter Berry
- Berry Dairy
- Peanut Butter Bliss
- Mango Berry
- Cappuccino Freeze
- Choc Nut
PROTEIN SMOOTHIES (350ml):
- Nature’s Protein
- Salted Caramel
- Peanut Butter Bomb
SUPERFOOD SMOOTHIES (350ml):
- Vitamin See
- All the Greens
- Ginger Snap
- Tropical Chia
- Citrus Glo
- Nut Milk
The following items qualify for the 1 x FREE small Hot Drink voucher:
- Caffe Latte / Chai Latte
- Flat White
- Red Cappuccino
- Hot Chocolate
- Skinny Hot Chocolate
- Floo Fighter
- Tea (Rooibos, Ceylon, Green, Mint & Chai (subject to availability)
Kauai (Pty) Ltd reserves the right to amend the above-mentioned promotional terms and conditions in all Kauai stores.
Terms & Conditions for use of a reusable Kauai Kup and Kauai Coffee Cup in all Kauai stores
- The Kauai Kup/Kauai Coffee Cup can be purchased at any Kauai store in South Africa (Retail and Virgin Active gym stores).
- This Kauai Kup/Kauai Coffee Cup is not available to purchase at Kauai Fresh truck, Namibia or Botswana stores.
- Kauai Discovery and Schools will not be participating in the reusable cup promotion that runs from 4 March 2020 to 1 April 2020
- The Kauai Kup/Kauai Coffee Cup can only be used with in-store purchases, be it for “sit down’’ or ‘’takeaway’’ consumption.
- The Kauai Kup/Kauai Coffee Cup cannot be purchased with the ‘’order ahead’’ in-app function in the Kauai app.
- The Kauai Kup/Kauai Coffee Cup can be purchased with the ‘’Earn Loyalty’’ or ‘’Pay with saved card’’ in-app functionality in the Kauai app.
- Kauai South Africa, will honour any customer with a R1 discount off on all smoothies/hot drinks when presenting their Kauai Kup/Kauai Coffee Cup.
- Kauai will accept non-Kauai (reusable) Cups, but will not honour the R1 discount.
- Please ensure that your Kauai Kup/Kauai Coffee Cup is clearly marked with your name, before handing it over to the cashier.
- All customer names should be marked clearly with a permanent marker to ensure that a customer’s name is clearly visible for cashiers to identify.
- The customer’s name should appear on the till slip when placing an order, this way Kauai staff can match a customer’s name with the customer’s order till slip.
- It is the customer’s responsibility to keep the Kauai Kup/Kauai Coffee Cup clean. The Kauai Kup/Kauai Coffee Cup should be thoroughly washed and clean before being handed to a cashier to be used for consumption.
- A Kauai staff member cannot be held responsible to clean your Kauai Kup/Kauai Coffee Cup.
- When handing over a Kauai Kup/Kauai Coffee Cup to a Kauai staff member, it is the customer’s responsibility to keep their straw and lid. Only hand over the Kauai Kup/Kauai Coffee Cup to the Kauai staff member to fill up with ordered menu item.
- Regardless of the size of the cup (Kauai or non-Kauai), the portion size will be the one ordered and paid for by the customer.
- All extras or substitutions will be charged additionally as stated by the menu price.
- The Kauai Kup/Kauai Coffee Cup is not available to be used through other delivery services such as Uber Eats and Mr D Food.
- Customers can use their Kauai Kup/Kauai Coffee Cup for their weekly Discovery Active Rewards voucher redemptions.
- Kauai will not accept a return unless there is a factory default.
- Errors and omissions excepted
- The promotion cannot be honoured during loadshedding or downtime in internet connectivity.
- Up to 20 vouchers can be displayed in the Kauai Vouchers section on the Kauai App.